Returns & Exchanges

At TULA, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

After submitting your request, download and print the prepaid shipping label provided via email.

3

Pack and Ship

Place the items in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized shipping location.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing